Why we would rather be recommended than advertised
Most people do not choose a dentist from a poster. They choose the one their sister goes to, or the one the woman behind the counter at work swears by. That is how a great many of our patients found us here in Marton, and it is the part of our work we are proudest of, because you only pass someone’s name on if you genuinely trust them.
We do not take that for granted. So if you send someone our way, we would like to thank you for it, and we would like to give them a warm welcome at the same time. That is the whole idea behind our refer a friend scheme.
How it works
Three steps, and only one of them involves you doing anything.
- Spread the word. Ask your friend to mention your name when booking.
- The visit. Your rewards are triggered after their first full dental exam.
- The bonus. No limits! Refer as many friends as you like.
There is no limit. Refer three friends and we will thank you three times. If you are not sure whether we are taking on new patients at the moment, just give reception a ring and they will tell you straight away.
Call us on 01642 315 745
What you get, and what your friend gets
For you
- A £20 One4all voucher to spend wherever you like, posted to the address we hold for you. Do let reception know if you have moved.
- One voucher for every friend who books in and attends their first examination, with no limit on how many people you refer.
- No forms, no codes, no app. Your friend just says your name.
For your friend
- A £20 credit on their account, put straight towards the cost of their dental care.
- A proper first appointment: a full examination, x-rays included, and time to actually talk about what they want.
- The option to join our Denplan payment plans if they would rather spread the cost of looking after their teeth.
Who can take part?
We have kept this as simple as we can, but there are a few things worth knowing before you start telling people.
- You need to be one of our current patients, which we take to mean you have been in to see us within the last 18 months.
- Your friend needs to be new to the practice, and they need to give your full name when they book, not after their visit.
- Both of you need to be 18 or over at the time of the examination.
- The reward is triggered by a full dental examination with one of our dentists. A free consultation about Invisalign, bonding or a smile makeover does not count on its own, but if your friend books an examination afterwards, the referral still stands.
- Your friend keeps their £20 as long as they attend. If they miss the appointment or cancel with less than 48 hours’ notice, the credit is lost and cannot be reissued for a rebooked visit.
The full detail is set out below, and reception will happily talk you through any of it.
Terms and conditions
By taking part in the Marton Dental Practice refer a friend scheme, both the referring patient and the new patient agree to the following.
1. Who qualifies as a referral
- The new patient must give the full name of the person who referred them when they book their first appointment. Referrals cannot be added retrospectively once the appointment has been booked or attended.
- The rewards are triggered when the new patient attends a full dental examination with one of our dentists. A free consultation with our treatment co-ordinator does not qualify on its own, but if the patient goes on to book and attend a full new patient examination afterwards, the referral still counts.
2. The reward for the referring patient
- To qualify, the referring patient must be an active patient at Marton Dental Practice, meaning they have attended an appointment with us within the last 18 months.
- Once the new patient has attended their first dental examination, the referring patient receives one £20 One4all voucher.
- Vouchers are posted to the address held on the patient’s clinical record, so please keep your contact details up to date with us.
- One4all vouchers are subject to One4all’s own terms of use, including their expiry terms.
- There is no limit to the number of friends or family members a patient can refer. Every successful referral that meets the criteria earns a reward for both people.
3. The reward for the new patient
- New patients receive a £20 credit applied to their patient account at Marton Dental Practice.
- The credit can only be used towards the cost of dental treatment at the practice.
- The credit depends on the patient attending their booked dental examination.
- If the new patient does not attend, or cancels with less than 48 hours’ notice, the £20 credit is forfeited and our usual missed appointment charge applies. The credit will not be reissued for a rebooked appointment.
4. Denplan and payment restrictions
- The £20 account credit cannot be used to pay monthly Denplan direct debit payments.
- If the new patient joins Denplan, the £20 credit stays on their account to be used towards future treatment or products such as toothbrushes, floss and interdental brushes.
5. General
- Both the voucher and the account credit are non-transferable. Neither can be exchanged for cash or refunded to a card.
- Marton Dental Practice reserves the right to withdraw or amend the scheme at any time, without prior notice.
- Both the referring patient and the new patient must be aged 18 or over at the time of the dental examination.
- The scheme does not apply to the referral of children or dependants.
Thank you for thinking of us
If someone you know has been looking for a dentist, send them our way and ask them to mention your name when they book. We are on Marton Estate Square, just off Stokesley Road, with free parking, a lift and easy links from Nunthorpe, Ormesby and Acklam. Tell them to mention your name when they book.